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FAQs
Will the packaging reveal what's inside?
No — Discreet Packaging.
All orders are sent in plain, sturdy boxes withno branding and no product names. Just a clean, anonymous parcel delivered to your door.
How fast will my order arrive?
Processing Time:
We pack and ship all orders within 12–48 hours.
Delivery Options:
- Fast: 2–5 business days via DHL or UPS
- Standard: 6–10 business days via Australia Post
What are the properties of silicone? Can I be allergic?
At Realdick, we use high-quality, medical-grade silicone that’s odourless, oil-free, and smooth to the touch.It’s safe for sensitive skin and allergy-friendly.
Care tips:
- Wash thoroughly before and after each use
- You can disinfect with hot water
- Store in a cool, dry place away from direct sunlight
How do I return my order?
You can return your order within2 daysof receiving it.To start the process, email us atsupport@realdick.com.au. Before returning, please check ourReturns & Exchanges Policyfor eligibility and step-by-step instructions.
Do I have to pay customs or taxes?
No. When you order fromRealdick, there areno customs duties or taxes— just pay for your order at checkout and you’re done.